Shipping Policies

Shipping Policy
Company Name: COCCY S G INDIA
Contact: +91 8003853225 | coccysg@gmail.com

At COCCY S G INDIA, we are dedicated to providing a seamless and timely delivery experience for our customers. Please read our Shipping Policy to understand how we manage order fulfillment and delivery.

1. Order Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation and payment.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time & Methods
We offer standard shipping across India. Estimated delivery times are:

Metro Cities: 3–5 business days

Non-Metro Areas: 5–10 business days

Please note: These are estimated timelines, and actual delivery may vary due to factors beyond our control (e.g., weather conditions, courier delays, or public holidays).

3. Shipping Charges
Shipping charges (if applicable) will be calculated and shown at checkout.

We may offer free shipping on specific orders or promotions, which will be clearly communicated.

4. Order Tracking
Once your order is dispatched, you will receive an email or SMS with the tracking number and courier details to monitor your shipment's progress.

5. Delayed or Missing Deliveries
If you experience a delay or believe your order is lost in transit, please contact us promptly:

📧 Email: coccysg@gmail.com
📞 Phone: +91 8003853225

We will coordinate with our delivery partners to resolve the issue.

6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information. COCCY S G INDIA is not liable for orders lost or delayed due to incorrect or incomplete addresses.

7. International Shipping
Currently, we only ship within India. We do not offer international shipping at this time.

We appreciate your trust in COCCY S G INDIA and strive to deliver your order as quickly and reliably as possible. For any questions regarding shipping, feel free to reach out to us.